Information on data processing pursuant to Art. 13 and 14 GDPR (DSGVO)

The protection and security of your personal data is of particular concern to us. We therefore process your data confidentially and exclusively on the basis of the General Data Protection Regulation (GDPR). Because your trust is important to us, we would like to inform you here about the most important aspects: what kind of data is collected during your visit to our website, to what extent this data is collected and for what purpose it is collected. If you have any questions about these data protection provisions, please feel free to contact us at any time on our e-mail address . Your data will be stored for six months for the purpose of processing your inquiry and for follow-up questions. We do not pass on this data without your consent.

1) Responsible for data processing

Immonow Services GmbH
Spiegelgasse 6 / Top 13
A-1010 Vienna
Phone: +43 517 517 400

2) Processing of personal data

We process personal data of natural persons, which are given to us in the context of a business initiation and a later business relation. We only store and use further personal data if you provide this information voluntarily, e.g. because you contact us. If you have provided us with personal data, we will only use it to answer your iquiries, to process contracts concluded with you and for technical administration purposes. Personal data is all data that is used to identify a person. This includes name, address and date of birth.

3) Purpose and legal basis of data processing

Your data will only be collected for clearly defined and legitimate purposes, which serve to support the initiation of a contract or to process an already concluded contractual relationship or to comply with legal obligations. Data processing will only take place if you, as the person concerned, have given your explicit consent in advance. You must state explizit that you consent to the processing of personal data.

4) Disclosure of data

It is our highest concern to protect your data from misuse and unauthorized access. We only make your data available to trustworthy third parties – and only to a minimal extent, if and to the extent necessary for the further processing of your inquiry. This includes, among other things, the department of our company which deals with business transactions (e.g. EDP) or is involved in them (e.g. property management).

5) Data storage

If we no longer need or do not have to keep it due to legal documentation obligations, we delete personal data. In addition, statutory limitation periods for possible legal claims must be considered.

6) Data protection law for the user

You have the right at any time to request information free of charge about the origin of your personal data as well as about the type and extent of storage and use of this data. You may request the correction and – if the storage is inadmissible or no longer necessary – deletion of your data. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, please contact us immediately so that we can investigate the matter. If necessary, you can complain to the supervisory authority. In Austria, this is the data protection authority. You can contact us about data protection issues at any time at

7) Obligation to provide data

You are obliged to make your personal data available if this is necessary for the fulfilment of the legal transaction. If you do not provide us with this data, no contract can be concluded between you and Immonow Services GmbH or an existing contractual agreement must be terminated. However, you are not obliged to provide personal data that is not relevant for the processing of a legal transaction.

8) Cookies

Our website uses so-called cookies. These are small text files that are laid on your terminal device with the help of the browser. They do not cause any damage. We use cookies to make sure our services are user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser the next time you visit. If you do not wish this, you can set up your browser so that it informs you when cookies are set and you can allow them in individual cases according to your wish. However, if you deactivate cookies, the functionality of our website may be restricted.

9) Web Analytics

We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies” (see point 8). The information generated by the cookie about your use of our website is generally transmitted to a Google server in the United States and stored there. On our website, so-called IP anonymisation is activated in order to protect your data. In the Member States of the European Union or in other treaty states to the Agreement on the European Economic Area, your IP address will be truncated by Google before it is transmitted to Google’s servers in the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. We use Google Analytics on our website to evaluate the your use of the website as a page visitor. This allows us to compile reports on website activity and to provide Immonow Services GmbH, the website operator, with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. As already mentioned under point 9), you can set your browser so that it informs you about the setting of cookies and you can enable or disable them. In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plug-in available under the following link.

10) Social Media

Immonow Services GmbH cooperates with various providers of social networks. When you use the Immonow Services GmbH website, your personal data, such as your IP address, is automatically stored by these providers. If you are logged into a social network and visit our website, this information is automatically sent to the social network service provider. We prevent this data processing as far as possible. Data processing takes place when you transmit an action to the social network through the use of plug-ins.

11) Google Maps

Immonow Services GmbH uses Google Maps. Google Maps is operated by Google Inc. By using this website, you consent to the collection, processing and use of data automatically collected and entered by you by Google, its agents or third parties. The data that is transferred when using Google Maps is listed here. Here you will find Google’s privacy policy and terms of use.

12) Data security

We take all technical and organizational security measures to protect your personal data in the best possible way and thus protect it from unauthorized access by third parties. When sending very sensitive data or sensitive information, it is advisable to use the postal service, as complete security by e-mail cannot be guaranteed.

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